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Racing Risk Operations Executive

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Role area:
CEO Europe Online
Contract type:
Full Time
Location:
Dublin
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Role Title: Racing & Risk Operations Executive

Team: Racing

Department: Exchange & Sportsbook Trading

Location: Dublin

Department Overview:

The Exchange & Sportsbook Trading function within Paddy Power Betfair works with various functions across the Group striving to deliver industry leading sports betting product, pricing and customer experience. The function is split into three Risk & Trading verticals (Racing, Football and Sports), as well as an analytics & modelling team, operations teams and a trading product team. We strive for excellence in every aspect of the operation and look for people who are numerate & smart to take on exciting roles within the function.

Role Overview/Purpose:

As a Racing & Risk Operations Executive you will be responsible for handling requests for bet clearance, customer monitoring and the completion of all day-to-day tasks and reports which come under the remit of the department. Reporting to the Racing & Risk Operations Supervisor, you will strive to achieve operational excellence in all that you do and support the wider team on tasks and initiatives.

Key Responsibilities

  • Handling calls for bet clearance and make quality decisions in relation to bet authorisation
  • Recording and reporting against bet restrictions
  • Client monitoring and customer stake factoring
  • Routine business reporting
  • Liability monitoring, control and hedging
  • Support the wider teams by:

Liaising with Traders and Price Journey Managers

Liaising with Retail staff to ensure quality bet monitoring

Essential Competencies

  • Customer focused โ€“ thinks about customers 24/7 and creates processes, solutions etc. which tangibly improve customer experience particularly where bet settlement is concerned
  • Effective collaborator โ€“ works with others within the team and the wider organisation, whilst communicating effectively across a range of channels and audiences
  • Ability to work at pace and on own initiative
  • Makes quality decisions under pressure, which fundamentally drive results to positively impact the bottom line
  • Highest levels of integrity
  • Drives results

Technical Competencies

  • Comprehensive understanding of existing operational processes
  • Strong organisational and forward-planning skills
  • Strong report-writing skills, with a keen eye for detail
  • Good knowledge of mathematics and methods of trading and risk management
  • Experienced Microsoft Office user, particularly Excel
  • Experience with SQL is desirable

Education, Qualifications & Experience

  • A Bachelor’s or Master’s degree in Mathematics or other related fields is desirable
  • Proven track record of delivering excellent results, product and process.